Contact NetBet Support

The NetBet support team is available around the clock and ready to help with anything from account queries and bonus questions to technical issues and withdrawal requests.

The quickest way to reach us is through Live Chat, accessible directly from your account. Most queries are resolved within a few minutes. If you'd rather write to us, send an email to [email protected] and we'll aim to respond within 24 hours.

For responsible gambling support, NetBet works alongside independent organisations including GamCare (gamcare.org.uk) and BeGambleAware (begambleaware.org). Both offer free, confidential help if you're concerned about your gambling or someone else's.

NetBet is licensed by the UK Gambling Commission. If you feel a complaint hasn't been resolved to your satisfaction, you have the right to escalate it to an approved Alternative Dispute Resolution service.